Refund & Return Policy

Your Anti Acne Guarantee

Your money back if you don’t see the results you want in six months! How’s that for an anti acne guarantee?

Our goal is that you are completely satisfied with our products and the way they make your skin look and you feel. Since it takes up to 3-4 months for a pimple to form, you need to allow time to get your skin clear. Sometimes it takes some tinkering with your skincare program to get it just right for your individual skin condition. We want to work directly with you on a consistent basis to make sure that you are using the right products for your skin.

So what happens if you don’t see the results you want from Acne Treatment products? Give us a call and let us work with you to address your concerns, recommend a different product, or even customize your product – making it stronger or weaker – to better suit your needs. After that, if you are still unhappy with your results, you have 6 months from the date of purchase to return your products for a full refund. A very simple anti acne guarantee.

Shipping Policies

All domestic orders over $75 ship FREE, otherwise, there is tiered shipping rates, depending on the number of items in your order. 1 item = $3.99 shipping, 2 items = 5.99 shipping and 3 items = $6.99 shipping. International shipping is a flat rate of $35.00.

We ship via USPS for domestic and international packages. We have found that USPS is the fastest and most cost effective method to ship your products. You will receive an email notifying you that your order has shipped and providing you with your tracking number. Most orders leave our location within 2 business days.

Of course, if you have any questions regarding our products or your order, please email [email protected] or call/text us at 925.933.8425.

Refer a Friend

Your referral is worth $10 off your next purchase at Acne Treatment! Remind your friend to give us your name when making their initial order so we may send your Thank YOU! coupon.

Share Your Success Story

We love to hear how Acne Treatment improved your skin, so please share your story by emailing us at [email protected] and include any photos you may have too! Or feel free to post your story on our Facebook page.

Gifts for Accepted Testimonials:

  • Written testimonials with before/after images will receive $10 off your next order.
  • Video testimonials will receive $20 off your next order.

Return Policy

You may return Acne Treatment product you bought for a full refund within 6 months of the original purchase date. Refunds will be issued to the credit card on which you made the original purchase. If your credit card is no longer valid we will contact you directly for updated card information. Return shipping is paid for by the client.

Makeup is non-refundable.